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Capabilities · Digital, Data and AI

Traceability and Digital Supply Chain

Records from origin to customer to meet the requirements of demanding markets and reduce losses.

Summary

What is Traceability and Digital Supply Chain?

Demanding markets want to know where what they buy comes from. Digital traceability records each batch from origin to customer, to comply with regulations, reduce losses and respond quickly when something goes wrong.

We map the chain end to end, define what data to record at each link and build the system that connects producers, plants, warehouses and distribution.

With that information, logistics dashboards show where product and time are being lost, and the company can demonstrate compliance with requirements such as the European regulation against deforestation (EUDR).

What do we solve?

The problems clients bring us

01

Can we prove where every batch comes from?

Customers and markets asking for evidence of origin that today sits on paper or in loose spreadsheets.

02

Are we ready for EUDR and other requirements?

Due diligence and origin geolocation requirements arriving with set deadlines.

03

Where is product lost along the chain?

Shrinkage at collection, in transport or in the warehouse that can’t be pinpointed.

04

How long does it take us to respond to a complaint?

Product recalls or quality complaints that force a review of the entire inventory.

05

Does every link have its own system?

Producers, plants and distributors that record different data and don’t connect.

06

Can traceability add commercial value?

Origin and sustainability stories that aren’t leveraged with customers.

How do we work?

Our approach, applied to Traceability and Digital Supply Chain

The same four phases of «Our approach», with what we do and what we deliver in each one.

Exhibit 1

The path of a traceability program

01Chain walk-throughActors, current records anddestination market requirements.02Data modelWhich event is recorded at eachlink and how each batch isidentified.03PilotThe system is tested on one productor region.04Rollout and reportingLoss and time dashboards, andcompliance reports.
  1. 01Chain walk-throughActors, current records and destination market requirements.
  2. 02Data modelWhich event is recorded at each link and how each batch is identified.
  3. 03PilotThe system is tested on one product or region.
  4. 04Rollout and reportingLoss and time dashboards, and compliance reports.
Source: Benká Group methodology
  1. We use a problem-solving structure to frame hypotheses.

    We walk the chain with the actors at each link, document how information is recorded today and review the requirements of destination markets.

    DeliverableEnd-to-end chain map
  2. We break the problem down into a MECE structure.

    We define which event is recorded at each link, how each batch is identified and what data each compliance requirement demands.

    DeliverableTraceability data model
  3. We build the business cases and the structure of each initiative.

    We build the system that connects the actors and test it on a pilot product or region, with the business case for extending it.

    DeliverableBatch-by-batch traceability
  4. We provide support with a dedicated, full-time on-site team within the organization.

    Rollout across the chain, loss and time dashboards, and compliance reports ready for customers and authorities.

    DeliverableLogistics dashboards
Diagnosis

What does the diagnosis review?

Exhibit 2

The chain from origin to shelf

01FarmProducer andgeolocation02CollectionReceiving andquality03PlantProcess andresulting batch04WarehouseInventory andstorage05TransportDispatch and times06ShelfEvidence for thecustomer
  1. 01FarmProducer and geolocation
  2. 02CollectionReceiving and quality
  3. 03PlantProcess and resulting batch
  4. 04WarehouseInventory and storage
  5. 05TransportDispatch and times
  6. 06ShelfEvidence for the customer
Source: Benká Group methodology
  • Chain mapLinks, actors and physical product flows.
  • Data by linkWhat is recorded, how and with what quality.
  • Batch identificationCodes, labels and grouping rules.
  • Systems and integrationEach actor’s platforms and how they connect.
  • ComplianceMarket requirements, certifications and regulation.
  • Logistics and lossesTimes, inventories and shrinkage by stage.
Chain

What is recorded at each link?

Each batch leaves a record at every stage, from origin to the end customer, connected in a single system.

Exhibit 3

A batch’s journey

01OriginProducer, farm andlocation02CollectionReceiving, quality andgrouping03ProcessingProcess, plant andresulting batch04DistributionWarehouse, transport anddispatch05End customerEvidence of origin andcompliance
  1. 01 OriginProducer, farm and location
  2. 02 CollectionReceiving, quality and grouping
  3. 03 ProcessingProcess, plant and resulting batch
  4. 04 DistributionWarehouse, transport and dispatch
  5. 05 End customerEvidence of origin and compliance
Source: Benká Group methodology
What do we deliver?

What stays in your organization

Batch-by-batch traceability
A record of each batch’s journey from origin to customer.
Logistics dashboards
Times, inventories and losses by stage of the chain.
EUDR compliance
Origin and due diligence information organized to demonstrate compliance.
Chain data model
Events, identifiers and those responsible for recording at each link.
Response protocol
How to locate and isolate a batch in the event of a complaint or product recall.
Industries

Where do we apply it?

Led by Benká Digital LAB, with the rest of the holding when the challenge calls for it.

Insights

Our thinking on Traceability and Digital Supply Chain

Related

Capabilities that often go together

Do you need Traceability and Digital Supply Chain?

Tell us about your challenge and we’ll put together the right team from across the holding.